PC Won't Boot Past the Logo Screen — Step-by-Step Fix

When a PC powers on and shows the manufacturer logo but freezes instead of loading Windows, it usually means Windows cannot find or read its boot drive.

Common causes:

Windows boot files corrupted or missing
Hard drive or SSD not being detected
A recent BIOS update changed boot order
A loose or failing SATA cable on desktops
Secure Boot or Fast Boot settings conflicting

Check boot order in BIOS

Press F2, F10, F12 or Delete during startup. Navigate to Boot menu and confirm your main drive is listed first. If missing entirely, that is a hardware detection issue.

Disable Fast Boot temporarily

In BIOS settings, find Fast Boot and disable it. Save and exit.

Disconnect non-essential drives

If multiple drives are connected, disconnect all except the primary boot drive.

Run Windows Startup Repair

Power off mid-boot three times. Automatic Repair launches. Choose Troubleshoot → Advanced Options → Startup Repair.

Rebuild the Boot Configuration Data

Advanced Options → Command Prompt: bootrec /fixmbr then bootrec /fixboot then bootrec /rebuildbcd.

Check SATA connections (desktop only)

Open the case and reseat SATA cables. Try a different SATA port on the motherboard.

When to call a technician

If the drive is not detected in BIOS at all, the issue is hardware. Call TechFix Pro for on-site diagnosis before making changes that could complicate data recovery.

Call 0434 358 263 WhatsApp

Frequently asked questions

Why does my PC get stuck on the logo?

Usually Windows boot files are corrupted or the drive is not being detected. BIOS settings like Secure Boot or incorrect boot order are also common culprits.

Can I fix this without losing data?

In most cases yes. Startup Repair and BCD rebuild fix the boot issue without touching personal files.

How do I enter BIOS on my PC?

Press F2 (Dell, Asus, Lenovo), F10 (HP), or Delete immediately after powering on.