IT Support for Small Business
Western Sydney
Enterprise-grade IT without the enterprise price tag. Microsoft 365, networking, security and backup for businesses with 1–20 staff. No lock-in contracts.
TechFix Pro provides IT support for small businesses across Western Sydney — from sole traders and home offices to companies with up to 20 staff. Ragu Karthigesan (0434 358 263) provides Microsoft 365 setup and migration, business networking, cybersecurity, cloud backup, staff onboarding and managed IT support. On-site or remote. No lock-in contracts. Same-day response.
Sound familiar?
The problems we fix every week for small business across Western Sydney.
Everything runs on one person's laptop
When that laptop dies, so does the business. We move you to cloud-based systems where nothing depends on a single device.
Email is on a free Gmail account
Free email looks unprofessional and has no business controls. We migrate you to Microsoft 365 with your own domain, shared calendars and proper security.
Nobody knows where the latest version of the file is
Five people, five versions, one email thread. We set up SharePoint or Google Drive properly so there's one source of truth.
The WiFi drops out during video calls
Consumer-grade routers weren't built for a business. We install business networking that handles video calls, VoIP and cloud apps without dropping.
You're not sure if you're backed up
'I think it backs up to the cloud somehow' is not a backup strategy. We implement automated, tested backup and show you how to restore.
A staff member clicked a bad link
One phishing email can cost a small business everything. We implement email security, MFA and staff awareness — and respond fast if something already happened.
What we do for small business
Upfront pricing. No lock-in. Same-day across Western Sydney.
Microsoft 365 setup & migration
from $149Domain email, shared calendars, Teams, SharePoint — set up for how your team actually works.
Business networking
from $249Business-grade WiFi, VPN for remote staff, guest network, VoIP-ready.
Cybersecurity setup
from $299MFA, email security, endpoint protection, staff training. Security audit included.
Cloud backup
from $99Automated, encrypted, tested. Files, email and SharePoint covered.
Staff onboarding & offboarding
from $99New staff ready on day one. Departing staff locked out the same day.
Managed IT — Starter plan
from $149/moUp to 5 users. Priority helpdesk, monthly check-in, Microsoft 365 management. No lock-in.
All prices are starting points and include GST. Exact quote provided before any work begins.
Frequently asked questions
Do you provide IT support for small businesses in Western Sydney?
Yes — TechFix Pro provides IT support for small businesses across Western Sydney with 1–20 staff. Microsoft 365, networking, cybersecurity, backup and managed IT. Call 0434 358 263.
Do I need a contract for IT support?
No — ad-hoc support is available at $99/hr with no commitment. Monthly managed plans from $149 are month-to-month with 30 days notice to cancel. No lock-in contracts ever.
Can you migrate us from Gmail to Microsoft 365?
Yes — full migration with all historical emails, contacts and calendars preserved. Zero email downtime. Typically completed in 1–3 days depending on mailbox sizes.
What's included in managed IT support?
Priority helpdesk (phone and remote), Microsoft 365 management, monthly proactive check-in, security monitoring, staff onboarding and scheduled on-site visits. Plans from $149/month for up to 5 users.
How quickly can you respond?
Same-day for most issues. Managed IT clients get priority response — typically within 2 hours during business hours.
Do you support home-based businesses?
Yes — many of our clients run businesses from home offices across Western Sydney. We set up professional email, secure networking and backup that works from a spare bedroom just as well as an office.
Helpful guides
IT Technician & Owner · 10+ yrs
Professional IT for your business — without the enterprise price tag.
Same-day across Western Sydney. No lock-in contracts.