How to Set Up Zoom for Seniors — Plain English Guide

Zoom lets you video call family and friends anywhere in Australia or overseas for free. This guide explains every step in plain language — no technical knowledge required.

Step 1 — Download Zoom on your computer

Open your web browser and go to zoom.us/download. Click Download under Zoom Desktop Client. Once downloaded, open the file and click Install. Zoom installs in about 2 minutes.

Step 2 — Create a free Zoom account

Once Zoom opens, click Sign Up Free. Enter your date of birth and email address. Open the confirmation email and click the Activate Account link. Create a password and write it down.

Step 3 — Sign in to Zoom

Open Zoom → click Sign In. Enter your email and password. Click Keep me signed in so you don't have to enter them every time.

Step 4 — Joining a meeting someone else organised

Click the link in the email or message from your family member. Or: open Zoom → click Join → type the Meeting ID number → click Join.

Step 5 — Starting your own meeting

Open Zoom → click New Meeting (orange camera icon). Click Invite at the bottom → Invite by Email → type the email addresses of the people you want to invite.

Step 6 — Controls during a meeting

Microphone button (bottom left): click to mute/unmute. Camera button: click to turn video on/off. Leave button (bottom right, red): click to end the call.

When to call a technician

TechFix Pro makes house calls across Western Sydney to help seniors set up Zoom, video calling and other technology at home — see our senior IT support page.

Call 0434 358 263 WhatsApp