TechFix Pro Managed
Managed cybersecurity
Enforced, not suggested. Aligned to the Australian Essential Eight.
TechFix Pro Managed provides managed cybersecurity for Sydney businesses — endpoint detection and response, email security, enforced multi-factor authentication, patching, backup and staff awareness training. Services are aligned to the Australian Cyber Security Centre's Essential Eight. Managed by our Sydney-based team (0434 358 263).
Small businesses are targeted precisely because attackers assume the security is weak — and they're usually right. The most common breaches we see in Sydney aren't sophisticated: a phishing email, a reused password, a machine six months behind on updates, an email account with no MFA. Managed cybersecurity closes those gaps and keeps them closed.
What's included
Endpoint detection & response (EDR)
Business-grade protection on every device that goes well beyond traditional antivirus — behavioural detection that stops ransomware mid-execution, rollback of encrypted files, and visibility into what's actually running on your fleet.
Email security
Advanced filtering that catches phishing, invoice fraud, impersonation and malicious attachments before they reach an inbox. Link protection that checks URLs at click-time, not just delivery-time.
Multi-factor authentication — enforced
MFA on every Microsoft 365 account, every admin login, every remote access point. Not 'available if they turn it on' — enforced by policy, with conditional access rules that block risky sign-ins automatically.
Privileged access control
Staff don't need admin rights to do their jobs, and having them is how one bad click becomes a company-wide incident. We remove local admin, separate admin accounts, and control who can do what.
Application control & hardening
Macro restrictions, application whitelisting where appropriate, browser hardening, and removing the legacy protocols attackers love. Configured to the Essential Eight.
Security awareness training
Short, regular training and simulated phishing for your staff. Your people are the last line of defence — and the most commonly attacked. We make them harder to fool.
Dark web & credential monitoring
Alerts when staff credentials show up in a breach dump, so passwords get changed before someone uses them.
Incident response
If something does get through, you have someone to call who already knows your environment. Isolate, contain, recover, report — with a documented plan, not panic.
Example tools we work with
SentinelOne, CrowdStrike Falcon, Microsoft Defender for Business, Bitdefender GravityZone for endpoint protection; Microsoft Defender for Office 365, Avanan, Proofpoint, Mimecast for email security; Microsoft Entra ID and Duo for identity and MFA; KnowBe4 and usecure for awareness training; Keeper and 1Password Business for password management.
Selection depends on your environment and risk profile. We're not tied to a single vendor.
Common questions
What is the Essential Eight?
The Essential Eight is the Australian Cyber Security Centre's baseline of eight mitigation strategies that stop the vast majority of cyber attacks: application control, patching applications, configuring Office macros, hardening user applications, restricting admin privileges, patching operating systems, multi-factor authentication and regular backups. Increasingly, government contracts, insurers and larger clients ask small businesses where they sit against it.
Is antivirus not enough?
Traditional antivirus matches known bad files against a list. Modern ransomware doesn't look like anything on the list until it's already encrypting your files. Endpoint detection and response (EDR) watches behaviour — if a process starts encrypting hundreds of files, it's stopped and rolled back regardless of whether it's been seen before.
We use Microsoft 365 — isn't security built in?
The tools are there. They're almost never configured. Out of the box, MFA isn't enforced, admin accounts aren't separated, external sharing is wide open and mailbox auditing is off. Managed security is largely about configuring what you already pay for — then adding the layers Microsoft doesn't cover.
Does cyber insurance require this?
Increasingly, yes. Most Australian cyber insurers now require MFA, EDR and tested backups as a condition of cover — and will decline claims where they weren't in place. We can provide documentation for your insurer.
What happens if we get hit by ransomware?
You call us. We isolate affected devices, stop the spread, assess what was touched, restore from backup and get you operating. Then we work out how it got in and close it. With EDR and tested backups in place, this is usually a bad day rather than a business-ending event.
Start here
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15 minutes. Plain-English report. No obligation.
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Locally owned
Sydney-based
Essential Eight aligned
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Locally owned · Fully insured · 4.9★
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