TechFix Pro Managed

Microsoft 365 management

Your tenant, properly set up and properly looked after.

TechFix Pro Managed sets up, secures and manages Microsoft 365 for Sydney businesses — licensing, identity and MFA, Exchange Online, SharePoint and OneDrive, Teams, Intune device management and ongoing administration. Migrations from Google Workspace, on-premises Exchange and legacy hosting. Managed by our Sydney-based team (0434 358 263).

Almost every small business runs on Microsoft 365. Almost none of them have it configured properly. The tenant was set up by whoever was around at the time, security defaults were never turned on, licences are the wrong type, and SharePoint is a folder called 'New Folder (2)'. Managed Microsoft 365 means someone actually owns it.

What's included

Tenant setup & migration

New tenants built correctly from day one. Migrations from Google Workspace, on-premises Exchange, cPanel email or another 365 tenant — mailboxes, calendars, contacts and files moved with zero downtime.

Identity, MFA & conditional access

Every user protected by enforced MFA. Conditional access policies that block sign-ins from unexpected countries, require compliant devices, and stop legacy authentication. Separate admin accounts with no mailbox.

Exchange Online

Mail flow, anti-spam, anti-phishing, shared mailboxes, distribution groups, mailbox auditing, retention policies. Forwarding rules locked down — the number one way compromised accounts leak data.

SharePoint & OneDrive

Document libraries structured for how your team actually works. Permissions that make sense. External sharing controlled. Version history and retention so nothing is lost by accident.

Teams

Channels, meetings, phone system integration if you want it. Guest access controlled. Configured so it's a tool your staff use, not a notification firehose they mute.

Intune device management

Company laptops and phones enrolled, encrypted, compliant and remotely wipeable. Apps deployed automatically. A lost laptop is an inconvenience, not a data breach.

Licensing

The right licence for each user — not Business Premium for everyone, not Business Basic for people who need Intune. Regular review as your team changes. Procured through a Microsoft Cloud Solution Provider.

Ongoing administration

New starters set up before their first day. Leavers offboarded the same afternoon — access revoked, mailbox converted, files reassigned. Security score monitored. Changes documented.

Example tools we work with

Microsoft 365 Business Basic, Standard and Premium; Microsoft Entra ID for identity; Intune for device management; Defender for Office 365 and Defender for Business; Microsoft Purview for compliance; third-party backup via Datto SaaS Protection, Dropsuite or Veeam; migration via BitTitan MigrationWiz or native tools.

Selection depends on your environment and risk profile. We're not tied to a single vendor.

Common questions

Which Microsoft 365 plan should our business be on?

It depends on what you need. Business Basic gives web/mobile apps and email. Business Standard adds desktop Office. Business Premium adds Intune device management and Defender security — and is what most businesses with compliance or security requirements should be on. We review your actual usage and right-size it.

Can you migrate us from Google Workspace?

Yes. Mail, calendars, contacts and Drive files migrated to Microsoft 365 with no email downtime. Typically 1–3 days depending on data volume, with a cutover scheduled for a quiet period.

Does Microsoft back up our data?

Not in the way most people assume. Microsoft guarantees the service is available; it does not guarantee your data against accidental deletion, malicious deletion, ransomware or retention-policy gaps. Deleted items are recoverable for a limited window, then gone. A third-party backup of Microsoft 365 is essential — see our backup and recovery page.

What is conditional access?

Rules that decide whether a sign-in is allowed based on context — who the user is, what device they're on, where they are, how risky the sign-in looks. For example: block all sign-ins from outside Australia, require MFA from any unmanaged device. It's the single most effective security control in Microsoft 365, and most tenants have none configured.

Can you manage our tenant if we bought licences elsewhere?

Yes. We can administer any Microsoft 365 tenant regardless of where licences were purchased. If it's useful, we can also move licensing to a CSP arrangement for simpler billing and support.

Start here

Free IT health check

15 minutes. Plain-English report. No obligation.

Book the health check Call 0434 358 263

No lock-in contracts

Locally owned

Sydney-based

Essential Eight aligned

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TechFix Pro

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